Shipping Costs and Policy
All prices displayed on this website are exclusive of shipping costs.
Shipping costs are determined by entering your delivery postcode into the shipping calculator located in the shopping cart. This amount will then be added to your shopping cart total.
Shipping charges are calculated using a combination of size, weight and destination of the article/s.
Delivery times will vary depending upon the destination. Orders are usually dispatched within 24 hours of payment being received and delivery will usually be made within two to seven working days.
Freight is arranged by OzOutdoors Pty Ltd on behalf of the buyer at the buyers cost. Any such carrier shall be deemed to be the agent of the buyer.
- Our carriers require a signature on delivery therefore your item must be delivered to an address where someone is available to sign for the goods, Mon – Fri during normal business hours.
- Please inspect the goods carefully for carton damage upon receipt as insurance claims will not be recognised if the goods have been signed for as “received in good condition”.
- If the item is delivered to an address where no one is present the carrier will leave a card requesting you to contact them to arrange for collection from the depot.
- In some situations, the delivery driver will require your assistance to manhandle cartons off the delivery truck. This is a requirement for any delivery not transported by tail lift equipped vehicles such as is the case with the BT6SS and BTK-SWL.
BlueTongue BBQs will ship to anywhere within mainland Australia and Tasmania dependent upon availability of a suitable carrier at the time of order. You are always welcome to arrange for your own carrier to collect from our Sydney warehouse.